Supporter Care Officer

Closed: Monday, July 29, 2024
Communications Fundraising Operations Customer support Data Entry Database Management Engagement / Outreach Environment / Animal Talent Acquisition / Retention Wildlife Direct / Supporters Events / Activities Individual Giving Regional Fundraising Digital Fundraising

Sorry, this vacancy is now closed and applications can’t be submitted!

  • Salary £23,874 - £30,509 per annum, pro rata
  • Location Chester, Cheshire West and Chester,Malpas, Cheshire West and Chester (On-site)
  • Job Type Permanent, Part-time
  • Sectors Environment
  • Job Reference : 165790_CHW

We’re recruiting a talented Supporter Care Officer to join our fundraising and marketing team at Cheshire Wildlife Trust.

Supporter Care Officer
Salary: £23,874 - £30,509 Per Annum, Pro Rata
Contract type: Permanent
Working hours: Part time (0.8 FTE / 28 hours per week)
Multiple locations:

  • Bickley Hall Farm, Malpas, SY14 8EF
  • Hollybank House, Poole Lane, Thornton-Le-Moors, CH2 4JF

About You

Do you enjoy working with people, looking after customers or supporters?

Are you self-driven and able to organise your time to handle several different administrative tasks at once?

Are you able to plan and host simple in person and digital events that allow supporters to experience the tangible difference they’re individually making to local wildlife?

Well, we want to hear from you.

About the Role

As Supporter Care Officer, you will provide excellent experiences to our members, donors and other financial supporters. You will steward them to maximise value, retention and alignment with the Trust’s charitable aims. You will focus on delivering the supporter journeys, using written communications, storytelling and events to create experiences that retain and develop existing supporters. This is all so that we as a charity can do more to bring wildlife back – for everyone, everywhere.

About Us

Cheshire Wildlife Trust is the region’s leading independent wildlife charity working across Cheshire, Halton, Stockport, Tameside, Trafford, Warrington and Wirral for over 60 years.

We are a small and friendly organisation employing around 70 staff supported by a network of delivery partners, volunteers and trainees. The people who work for Cheshire Wildlife Trust are passionate about the natural environment and local wildlife conservation.

We have a highly motivated and committed team who are driven to succeed, and we believe that our staff thrive best in a culture of creative freedom within a strategic framework

This role will be based at both our gorgeous Bickley Hall Farm Nature Reserve, near Malpas (SY14 8EF), and our Hollybank House office, near Chester (CH2 4JF).

Closing Date: Thursday 29th July 2024
Interviews will take place on Monday 12th August at our Bickley Hall Farm HQ.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgemental and are inclusive. We want our people to be as diverse as nature, so we particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.

No agencies please.