Individual Giving Manager

As the Individual Giving Manager, you will review and improve EACH’s current Individual Giving programmes to drive year-on-year income growth.

Individual Giving Manager
Salary: £36,800 per annum
Location: Flexible - across any of our 3 hospices
Hours: Full time, 37.5 hours per week
Contract: Permanent

The organisation

East Anglia’s Children’s Hospices (EACH) ensures the best possible quality of life and makes every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk. Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.

In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.

Our people are central to our success. We have a talented workforce of staff and volunteers in Care, Fundraising, Retail, Facilities, IT, Finance, Marketing & Communications and Human Resources.

We employ around 400 employees and have more than 1,800 volunteers across the organisation, including 49 shops and a Retail Distribution Centre.

Responsibilities include:

• You will build and deliver a strategy to expand our donor base as well as retaining and enhancing our current supporter giving models. Your focus will include digital and direct mail Appeals and Raffles, one-off donations up to the value of £250, our third-party Lottery partnership, and Regular Giving programme.
• You will concentrate on both the acquisition of new, and retention of current and past supporters, uplifting income across the Individual Giving fundraising lines and identifying supporters who would benefit from the support of other income stream managers. You will work closely with the charity’s Database Manager using donor insight and data to inform and test programmes and products. You will manage both the income and expenditure budgets for all Individual Giving disciplines.
• You will use creative thinking to deliver exciting and innovative campaigns, with the support of design and delivery from our Marketing and Communications team. You will use first-class communication skills to share ideas and listen to constructive staff and supporter feedback to build unique campaigns to increase income and enhance donor loyalty.
• Your decision making will be informed by adhering to compliance, risk management and GDPR protocol.

Benefits

• Enhanced holiday plus holiday purchase scheme
• Flexible/hybrid working
• Employee wellbeing support scheme
• Free eye test & Cycle to work scheme
• Employer pension scheme (up to 7% employer contribution) inc. life assurance cover
• Enhanced maternity & paternity pay

Closing date: 23:59 on Thursday 9th January 2025
Interviews: Tuesday 14th January 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please note:

EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.

This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.

Diversity statement

At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.

Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.

No agencies please.