Face to Face Membership Area Manager - Essex and North London

Closing date: Friday, May 30, 2025
Fundraising Marketing Business Development Operations Brand Conservation Engagement / Outreach Environment / Animal Insights Monitoring and Evaluation Partnerships Programme Management Recruitment Strategy Wildlife Community Fundraising Direct / Supporters Events / Activities Individual Giving Governance / Management
  • Salary £30,075 - £32,108 per annum
  • Location London, Greater London,Rainham, Greater London,Colchester, Essex,Harlow, Essex (Hybrid)
  • Job Type Permanent, Full-time
  • Sectors Environment
  • Job Reference : 167101_RB

Face-To-Face Membership Area Manager - Essex and North London
Reference: APR20256737
Location: Flexible in East and South East England - covering Essex and North London
Salary: £30,075.00 - £32,108.00 Per Annum
Hours: Full-time, 37.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

About the Role

As a Face-to-Face Fundraising Area Manager, you'll lead and inspire a team of membership fundraisers based primarily in Essex and North London, with coverage across this vibrant area. Your leadership will play a crucial role in meeting ambitious fundraising targets while upholding the highest standards in ethical fundraising.

Please note that, given the travel associated with the role, applicants will require a valid drivers licence and be well-placed to reach all of this area.

This is a hands-on role-supporting, coaching, and motivating your team while also fundraising alongside them to lead by example.

Key Responsibilities

  • Leadership & Coaching: Recruit, train, and develop a high-performing team of Fundraisers. Foster a positive team culture and lead by example to achieve fundraising targets.
  • Performance Management: Monitor KPIs including membership volumes, average donation amounts, Gift Aid uptake, and attrition rates. Conduct regular reviews and provide coaching to continuously improve performance.
  • Operational Oversight: Manage the daily logistics of your team, ensuring compliance with fundraising regulations and alignment with RSPB values.
  • Travel & Flexibility: Regular travel across the East and South East (and occasionally wider regions) is required. A full UK driving licence is essential. Weekend work will be expected as part of the role.

What We’re Looking For:

  • Proven experience in face-to-face fundraising and managing high-performing teams
  • Strong leadership skills with the ability to inspire and develop team members
  • Excellent communication and interpersonal skills
  • Knowledge of ethical fundraising practices and relevant codes
  • Ability to plan, organise, and think strategically
  • Comfortable giving and receiving feedback
  • Experience with leadership frameworks such as SMART objectives, root cause analysis, and Situational Leadership
  • Familiarity with the RSPB’s mission and values is highly desirable

Benefits:

  • Vehicle: Company van provided for work travel and expenses paid for - Van for work purposes only.
  • Leave: 26 days annual leave plus bank holidays, plus one extra paid volunteering day per year
  • Flexible Working: Hours tailored to suit individual circumstances
  • Wellbeing Support: Free 24-hour employee assistance programme for staff and close family
  • Discounts: 20% off in RSPB shops and online store, plus holiday booking discounts
  • Pension: RSPB matches contributions up to 7%
  • Green Benefits: Cycle to Work scheme and green loans

Additional Information

  • This is a full-time for working 37.5 hours per week.
  • Weekend work will be expected as part of the role.

Inclusion and Diversity

We are committed to ensuring our workforce reflects the communities we serve. People of colour and disabled people are currently underrepresented in our sector, and we particularly encourage applications from these groups. Please contact us if you require any additional support during the application process.

Closing date: 11:21, Friday 30th May 2025
We will be looking to conduct interviews from early June.
Please note: We reserve the right to close this advert at any time once sufficient applications have been received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role will require completion of a DBS in addition to the standard pre-employment checks.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.