Lottery Manager

Last year the St Margaret’s Hospice Lottery raised over £650,000 from players taking part in its weekly prize draw. Celebrating its 25th anniversary this year, it’s an exciting time to join and lead the team and take the lottery forward into its next phase of history.

Lottery Manager
Salary and grade: £31,448 - £33,614 per annum (pay point 26 -28)
Contract Type: Permanent
Location: Yeovil and Taunton, Flexible working considered
Hours: 37 Hours per week
Annual leave: Initial entitlement 33 days (inclusive of Bank Holidays), rising to 35 days after 1 year and increasing dependent on length of service.
Probationary Period: 6 months.

Benefits include:

• The opportunity to remain in NHS pension scheme if already contributing (or have been within last 12 months). Alternatively, you can join the Hospice pension plan.
• Access to learning and support opportunities.
• Free car parking.
• Auto enrolment for eligible staff in Workplace pension scheme.
• Eligibility for NHS discounts – Blue Light Card etc
• Confidential and free 24-hour Employee Assistance Programme for you and your family offering:
   
• Counselling
• Support
• Legal, Financial and Medical Information and Advice
• A Vitality & Wellbeing health portal

Ideally, we are looking for an experienced manager who has the vision to grow and evolve our hospice lottery so that it continues to generate vital funds to support our care of families across Somerset.  You will manage the day-to-day delivery of this important income stream, while constantly reviewing and adapting the business model, to ensure it remains agile and responsive to the external marketplace, evolving consumer habits and regulatory changes

With an appetite for good governance and adept at using policy frameworks and procedures, you will ensure that St Margaret’s continues to maintain its record of positive compliance with the relevant regulatory bodies that govern the industry.

Data driven, you will be comfortable and confident managing and manipulating data and budgets, to ensure the accuracy and integrity of the weekly prize draw and associated campaigns. You’ll demonstrate a solid understanding of CRM databases, and how they can be used to enhance the player journey.

Having a good grasp of what makes good customer care you will create and deliver player retention strategies and help to shape and embed a first-class supporter experience, that results in long term growth. At the same time, you will use your initiative to create powerful player recruitment campaigns, and work with colleagues across the hospice to raise the profile of the weekly prize draw to maximise income. 

Our Core Competencies are:

Self-awareness - Understanding and being aware of yourself and how to react and interact with others

Leading in your area - Regardless of management position, we all lead and take responsibility in our area of work

Working with others - People working together to achieve team and organisational goals and respecting others

Outcomes and results - Organising ourselves to get the job done, delivering a high-quality service, and being accountable for the outcomes

The successful candidate will be able to demonstrate how they will use Core Competencies to help us put our values into practice.

Closing date: 31st August 2022

Interview Dates: September 2022

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the 'Apply on Website' button to be directed to our website where you can complete your application for this position​. 

No agencies please.